Advanced AI Chatbot Analytics Solution: ChatpulseChatpulse gets to the heart of conversational data with qualitative as well as quantitative analysisSep 1Sep 1
Agentic AI: Hype, Reality, and Opportunity in Conversational AI“Agentic AI” is everywhere right now. You see it in headlines, conferences, and webinars, promising autonomous digital agents that think…Aug 27Aug 27
Terminology used in Conversational AIIt can be easy when you eat, sleep and breathe conversational artificial intelligence (or indeed any subject matter) to forget that not…Jul 8Jul 8
How can you optimise the performance of your chat bots and virtual assistants?If you are keen to optimise the performance of your chat bots and virtual assistants, this is how you can check that your bot is performing…Jun 17Jun 17
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe SystemsAI is evolving rapidly, and we see it being increasingly embedded in everyday technologies. Conversational AI (CAI) is used in digital…May 16May 16
Bot Performance Assessment 2025Bot Performance Assessment 2025: Trends, Practices and LimitationsApr 30Apr 30
Balancing Innovation, Strategy, and Real-World ImpactSome of The CAI Company team attended the European Chatbot and Conversational AI Summit 2025 to catch up with industry peers, join some…Mar 27Mar 27
Could you uncover £300k savings in your virtual assistant?The use of Conversational AI & Virtual Agents is expanding at a massive rate. The global market is expected to reach USD 168.2B by 2034 —…Mar 24Mar 24
What Does the EU AI Act Mean for Conversational AI?You may well be aware of the EU AI Act, the world’s first comprehensive AI law. Dr Alice Kerly has been investigating how this will affect…Feb 25Feb 25
